Domestic sales network

Global sales network

Customer Service

Customer Service

kaimiteprofessional customer service team
customer team adheres to the service concept of "immediate, efficient, sincere and customer first".
immediately communicates with customer complaints, implements "four-hour copy" and handles them quickly.
adhering to the "careful, comprehensive, thoughtful" service concept, through unremitting efforts to continue to create value for customers.

Accurate Delivery Date
Production Implement Lean Management Mode in All Aspects, Adopt Advanced ERP Production Management System, Customer Service Personnel Implement Order Responsibility System,
Customer's Orders Track in Real Time from Order Receiving, Scheduling, Production, Warehousing, Delivery and After-sales, All Work Guarantees Delivery Cycle of Each Product. Technical support of

system
technical personnel implement regional responsibility system for customers' technical services, making technical support more regional targeted, and can provide customers with technical consultation,
door and window curtain wall system research and development, on-site installation guidance, technical training and other system technical support and services.

Perfect Consultation and Sharing
Kemet has built a perfect fetion group and enterprise WeChat service platform to send customers the daily rise and fall of aluminum ingot prices.
Let customers know the company's dynamics and production status in the first time, and promote the smooth progress of various tasks.

Customer Service Tel: 86-539-7177878
Fax: 86-539-7171919